Contact Centre Advisor

An opportunity has arisen for two individuals to join an inclusive and value driven public sector organisation with an outstanding organisational culture. We offer free car parking, a generous pension and generous annual leave. 

The successful candidates will have experience of dealing with the public and have excellent telephone handling skills ideally gained in a contact centre/call centre environment. The ability to use computerised systems and to main records accurately is essential. You should also be able to work using your own initiative but also operate as part of a team with those based at Service Headquarters and in other locations.

Closing date for applications is 12 noon on 7 April 2025 however we reserve the right to close the advert prior to this if sufficient quality applications have been received.

We anticipate interviews to take place on Tuesday 15 April 2025.

Diversity Matters at Lancashire Fire and Rescue Service – we want to attract the broadest range of people to work with us and the more diverse the workforce, the better able we are to serve our community. We are committed to equality of opportunity and welcome applications from all individuals regardless of gender, ethnicity, disability, sexuality, social background, religion and/or belief or age. We are proud to be a Disability Confident Employer.

This post has been advertised internally and externally.